That's my hunch. It's only been 24 hours since I placed a landline in my home office and two new accounts have come my way. I sense the clear reception on the phone as I pitched to prospects in Houston and Los Angeles was the tipping point.
All this happened as a happy accident. Yesterday I trudged into the AT&T retail branch on N. Campbell Avenue, Tucson, Arizona. My iPhone was broken, totally. Didn't even turn on. End of the world, right.
Well, maybe not, I thought, as Steve Tomlin, Sales Consultant, bounded up, brimming with high-tech confidence. And a caring look on his face.
I babbled. Steve listened. Then he shared some observations. What emerged is that in my business I also needed a landline. He did the math. Yes, I could afford that, even with purchasing the latest model iPhone.
I asked if he could set up the landline. And educate me on the features. That he did. He also connected the iPhone and the landline. My digital cave is now resonating with crystal-clear reception.
I told Steve's AT&T manager Mario Ornelas that if I ever need a full-time sales rep I will try to poach Steve.
If AT&T is smart it will put together an online video of Millennial Steve and Baby Boomer me jawing about business phone systems for the home office.