No more Norman Rockwell ethos when we do business with an increasing number of vet services. There's a glut out there of both vet practices and vets. When we bring Fido or Muffy in for routine maintenance we can expect cross-selling. What's pushed is everything from special diets to $2,000 operations for bones which slip out of sockets now and then usually slip back in.
So, it was a relief to go to PetSmart to get my dog's nails clipped ($9) and purchase 10 cans of Cesar Grilled Chicken Flavor in Sauce (70-cents each). And not be educated about other products and services which will extend the life of my animal companion, keep his coat shining and prevent overweight.
So, without the push, they did get me to buy more. Instead of asking around Tucson, Arizona about a "good" vet (i.e. one who doesn't cross-sell), I will take my dog to PetSmart's in-house vet practice. Unlike in New Haven, Connecticut, in Tucson it's full service.
Incidentally, one reason to use self check out in retail is to prevent the clerk at the register from yapping about so many good products, services and causes. No, I don't want to hear about all the children I can help for only a dollar.