Given that human beings are fallible - and some contend have a dark side - the systems they create will also be flawed. Yet, current influentials are getting away with describing those systems as "broken."
For example, the respected THE ECONOMIST has a current headline " ... but Britain's property market remains broken." When we think about, we will likely be unable to come up with any human institution which hasn't been broken from its start. Marriage was never the best of deals, not for the male, not for the female. And not for the children who might have been developmentally better off being reared in a communal setting, not the nuclear family.
We speechwriters and ghostwriters owe it to our clients to brief them on the downside of leveraging the term "broken." To begin with, it's a cliche. Two, those who use it are immediately identified as having an agenda. And, three, as I noted, it is meaningless.